This past year, we got to work creating positive change based on your survey feedback to Rockwell Automation. For starters, we reduced survey completion time to only 10 minutes, and made it mobile friendly. Below are just a few examples of product and service improvements Rockwell made throughout the year.

    It’s time for the 2019 Customer Experience Survey, distributed by third-party 
    research firm, Burke, Inc. Your input will once again help us provide the best possible products, services and solutions to help you be more productive. Help us take it to the next level!

We seamlessly integrated the new ControlFLASH PlusTM software with the Product Compatibility and Download Center (PCDC) for quick access to the latest updates. Also, you can now update multiple devices at once, a 60% time savings. 

PCDC and other platforms can now notify you on lifecycle status, replacement information, product safety or security notices and firmware/software updates.

We developed 5 new safety relay migration and application guides. 

We created 40 new YouTube videos on product configuration and common application scenarios, helping 34,000 people to date!

We restructured our services business for more commonality in offerings, service levels and experiences around the world.

Connected Components Workbench™ software now has an available Logix theme and ladder logic copy/paste with Logix programming packages for code reuse.